Why Most Startups Overpay for Customer Support Software (and How to Stop)
Customer support software was a rounding error in a startup budget a few years ago. In 2026, it is one of the fastest growing line items. A two-agent startup on Intercom Pro pays $2,376 a year before a single Fin AI resolution. Add 1,000 AI conversations per month at $0.99 each, and that startup burned [...] The post Why Most Startups Overpay for Customer Support Software (and How to Stop) appeared first on TechBullion .